Privacy Policy

Privacy Policy

This Privacy Policy explains how Sernity collects, uses, and protects the personal information you provide when using our website.

Information We Collect

  • Personal Information: When you place an order or register on our website, we may collect personal information such as your name, email address, shipping address, and phone number.

  • Payment Information: We may collect payment information when you make a purchase on our website. This may include your credit card details or PayPal account information.

  • Communication: We may collect information when you contact us via email or phone, including the content of your communication.

How We Use Your Information

  • Order Processing: We use the information you provide to process and fulfill your orders, including shipping and delivery.

  • Communication: We may use your contact information to communicate with you about your orders, respond to inquiries, and provide customer support.

  • Marketing: With your consent, we may use your email address to send promotional emails about our products, special offers, and other updates. You can opt-out of receiving marketing communications at any time.

Data Security

We are committed to ensuring the security of your personal information. We implement appropriate technical and organizational measures to protect against unauthorized access, disclosure, alteration, or destruction of your data.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to fulfill your orders (e.g., sharing your shipping address with our delivery partners).

Your Rights

You have the right to access, update, or delete your personal information at any time. If you would like to exercise any of these rights or have any questions about our privacy practices, please contact us at sernity@sernityr.com.